Community-powered accessibility mapping

Making the world
accessible together

Tag4Access lets you discover, report, and verify real-world accessibility information — powered by a community of contributors and youth accessibility leaders.

Get support How it works
About the app

What is Tag4Access?

Tag4Access is a mobile app that helps people with disabilities navigate the real world by crowdsourcing accessibility information about physical locations.

Map accessibility issues

Submit tags on real-world locations to flag missing ramps, broken lifts, inaccessible entrances, and more.

Youth leader verification

Every tag is reviewed and verified by trained youth accessibility leaders before it goes live on the map.

Trusted community data

All approved tags are tied to verified accounts, ensuring the map reflects accurate, accountable information.

Privacy by design

We collect only what's necessary to run the app and never sell your personal data to third parties.

How it works

Reporting an accessibility issue

It takes less than a minute to submit a tag. Here's the full process from submission to live map.

1

Create an account

Sign up with your email address. An account is required so submissions are tied to a verified contributor — this keeps the map accurate and trustworthy.

2

Find the location on the map

Navigate to the place with the accessibility issue. Tap the + button and drop a pin on the exact spot.

3

Describe the issue

Select the issue type (e.g. missing ramp, broken lift, no accessible entrance) and optionally add a photo or short description.

4

Youth leader review

A trained youth accessibility leader reviews your submission, verifies the details, and approves or flags it — usually within 48 hours.

5

Tag goes live

Once approved, the tag appears on the map for the entire community to see and benefit from.

Support

Frequently asked questions

Can't find your answer? Reach out via the contact form below.

Tag4Access is built on accountable, verified community data. Because tags inform real accessibility decisions for people with disabilities, every submission must be linked to a verified contributor. This prevents spam and ensures the map stays accurate and trustworthy.
Sign in, tap the + button on the map, drop a pin on the location with the issue, choose the issue type, and optionally add a photo. Submit and a youth leader will review it within 48 hours.
Most tags are reviewed and approved within 48 hours by our youth accessibility leaders. You'll be notified once your submission is approved or if the reviewer needs more information.
Log in with your youth leader account and navigate to the Pending Reviews tab. You'll see all submitted tags awaiting verification. Tap a tag to view details, approve it, or flag it for follow-up.
Tap any tag on the map, then use the "Report issue" option at the bottom of the tag detail screen. Describe the problem and a youth leader will investigate. You can also email us at tag4access@gmail.com.
You can request deletion of your account and all associated data at any time by emailing tag4access@gmail.com. We will process your request promptly.
We collect your email address, precise location (for map features), photos you upload with tags, a unique user ID, and anonymous usage and crash data. We do not sell your data. See the full Privacy Policy below for details.
Get in touch

Contact support

We're here to help. Send us a message and we'll get back to you within 1–2 business days.

Response time

Within 1–2 business days

In-app support

Use "Report issue" on any tag

Message sent! We'll be in touch within 1–2 business days.
Legal

Privacy Policy

Effective Date: May 31, 2026

1. Introduction

Welcome to Tag4Access. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application.

If you have any questions or concerns about this policy, please contact us at tag4access@gmail.com.

2. Information We Collect

We collect the following categories of personal information:

  • Email Address – Used to create and manage your account and authenticate your identity.
  • Precise Location – Used to display accessibility information on the map and tag real-world locations.
  • Photos and Videos – Images you upload when submitting accessibility tags or reviews.
  • User ID – A unique identifier assigned to your account to manage your submissions and activity.
  • Product Interaction Data – Anonymous data about how you use the app, used to improve features.
  • Crash Data – Anonymous diagnostic data to help us fix bugs and improve app stability.

3. How We Use Your Information

  • Create and manage your user account
  • Enable you to submit, view, and review accessibility tags on the map
  • Display location-based accessibility information to other users
  • Allow Youth Accessibility Leaders to review and validate submissions
  • Improve app performance, features, and stability
  • Communicate important updates about your submissions

4. Sharing Your Information

We do not sell your personal data to third parties. We may share information with:

  • Service Providers – Such as Supabase (database), Google Maps (mapping), and Expo (app infrastructure) to operate the app.
  • Legal Requirements – If required by law or to protect the safety of our users.

Note: User-submitted tags, photos, and accessibility reviews may be visible to other users of the app as part of the community mapping feature.

5. Data Retention

We retain your personal data for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data at any time by contacting us at tag4access@gmail.com.

6. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Withdraw consent at any time

To exercise any of these rights, please contact us at tag4access@gmail.com.

7. Children's Privacy

Tag4Access is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal data, please contact us and we will promptly delete it.

8. Security

We implement industry-standard security measures to protect your information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by updating the effective date at the top of this document. Continued use of the app after changes constitutes acceptance of the updated policy.

10. Contact Us